Are you a tech enthusiast with a knack for problem-solving? Are you excited about diving into the world of IT support and eager to contribute to a dynamic digital agency? Join us at Code Venture in Perth, Australia, and embark on a journey of learning, growth, and innovation!
About Us:
Code Venture is a leading digital agency in Perth, dedicated to delivering innovative solutions that drive business success in the digital realm. We pride ourselves on our creative approach, technical expertise, and commitment to client satisfaction.
Roles and Responsibilities:
As a Junior IT Support Specialist at Code Venture, you’ll be an integral part of our team, ensuring the smooth functioning of our internal IT systems and contributing to our agency’s success. Your responsibilities will include but not limited to:
- Technical Assistance: Responding to internal IT requests through various communication channels, addressing hardware, software, and network issues promptly and effectively.
- Setup and Maintenance: Assisting in the setup, configuration, and maintenance of hardware and software components, including workstations, printers, and software tools.
- User Management: Supporting user account management, permissions, and access across systems. Participating in the onboarding process for new employees.
- Network Support: Collaborating with the IT team to identify and troubleshoot network-related problems, ensuring stable connectivity.
- System Health: Assisting with routine software updates, system maintenance tasks, and performance monitoring.
- Documentation: Maintaining accurate records of IT assets, support requests, and troubleshooting procedures, contributing to our knowledge base.
- Security Awareness: Adhering to security protocols and best practices to protect company data and systems. Participating in security training initiatives.
- Tech Exploration: Staying updated with emerging technologies and industry trends, assisting in evaluating new solutions.
- Team Collaboration: Working closely with cross-functional teams to address technical challenges and contribute to IT projects.
Qualifications:
- Degree or diploma in Information Technology, Computer Science, or a related field (or equivalent experience).
- Enthusiasm for technology and a strong desire to learn and grow in a dynamic environment.
- Basic understanding of computer hardware, operating systems, and software applications.
- Problem-solving skills and logical thinking.
Effective communication skills and a customer-centric approach. - Ability to collaborate in a team-oriented setting.
- Networking knowledge is advantageous.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus.
What We Offer:
- Competitive entry-level salary.
- Opportunities for professional development and career advancement.
- Collaborative and innovative work environment.
Exposure to cutting-edge technologies. - The chance to play a meaningful role in a growing digital agency.
Join us at Code Venture in shaping the digital landscape and delivering exceptional digital experiences for our clients.
Note: We are committed to diversity and equal opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Application Deadline: 30 Sep 2023
Don’t miss this opportunity to kickstart your IT career with Code Venture in Perth, Australia. Apply now by sending your resume and cover letter to [email protected] or simply fill out the form below.
Take the first step towards a rewarding journey of learning and growth in the digital realm!
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