• Perth · Sydney · Kathmandu
  • Mon – Fri, 9am – 5pm
1300 197 382 info@codeventure.com.au

Suite 196, 580 Hay Street, Perth WA 6000

Book a Consultation
Client Overview

crmSubscribe Case Study

crmSubscribe is a Software as a Service (SaaS) subscription management platform. It was developed for its foundational client, an organisation in search of a professional outsourcing partner that could manage its online marketing, sales operations, customer service enquiries, and electronic newsletter distribution.

View Project

Client

crmSubscribe

Project Type

Custom Development

Year

2019
crmSubscribe project
crmSubscribe

Challenges

Comprehensive Outsourcing Requirement

The foundational client sought an outsourcing partner capable of handling diverse tasks including online marketing, sales management, customer service, and newsletter distribution.

Efficient Subscription Management

There was a need for a streamlined subscription management system that could handle both print and digital products, ensuring timely and cost-effective delivery.

Affordability and Alternatives

The client required an affordable and efficient subscription management solution that could serve as a genuine alternative to establishing an in-house service.

Solutions

Custom Software Development

In response to crmSubscribe's needs, our team embarked on developing custom software to power their Subscription Management system. The software was designed to comprehensively address the client's requirements.

End-to-End Subscription Management

The crmSubscribe platform offered an end-to-end subscription management service that covered everything from online marketing and sales to customer service enquiries and electronic newsletter distribution.

Versatile Product Delivery

The system was engineered to facilitate the swift and cost-effective delivery of both print and digital products, ensuring that customers could access their content seamlessly on various platforms.

Affordability and Efficiency

By offering an outsourced subscription management solution, crmSubscribe provided a cost-effective alternative to an internal service, saving the client valuable resources.

crmSubscribe results

Results

Comprehensive Service Management

The crmSubscribe platform successfully managed all aspects of the client's requirements, from marketing to sales and customer service, leading to a seamless and efficient process.

Swift Product Distribution

The streamlined delivery system ensured that print and digital products reached customers quickly and economically, enhancing customer satisfaction.

Cost-Effective Alternative

By choosing crmSubscribe's subscription management solution, the client was able to avoid the costs and complexities of establishing an in-house service.

Enhanced Market Reach

The efficiency of the subscription management process allowed the client to extend the reach of their products, catering to a broader audience with ease.